Magical Refund Protection
Your creative satisfaction is our highest priority at GhibliIA
Last updated: December 8, 2025 • Enchanting refund policies designed for artists
Your Creative Journey, Protected
At GhibliIA, we understand that creating magical Studio Ghibli-style artwork should be a joyful experience, free from worries. Our refund policy is designed with the same care and attention to detail that Hayao Miyazaki puts into his films.
Whether you're transforming photos into enchanting Ghibli artwork or generating new creations from your imagination, we want your experience with our AI art generation platform to be as magical as the art itself. If something doesn't feel right, we're here to make it better.
Magical Money-Back Guarantee
Your creative journey with GhibliIA is protected by our enchanting refund policy
- 30-day satisfaction guarantee for first-time creators
- Full refund if less than 10% of credits used within first week
- Hassle-free refund process with fairy-tale simplicity
- No questions asked for technical issues preventing art creation
Credit System Refunds
Our crystal-clear credit refund policy for your Ghibli artwork adventures
- Unused credits remain magical until your subscription ends
- Technical failures resulting in credit loss are fully refundable
- Accidental duplicate purchases automatically corrected
- Credit expiration extensions available for special circumstances
Subscription Flexibility
Flexible subscription terms that adapt to your artistic journey
- Monthly plans: Cancel anytime with prorated refunds
- Annual plans: 14-day full refund window for new adventurers
- Downgrade options with account credit adjustments
- Pause subscriptions during creative breaks
Magical Refund Process
Send Your Wish
Email our magical support team with your refund request
Review & Decision
Our team reviews your request within 2-3 business days
Magical Refund
Receive your refund through your original payment method
✨ Eligible for Refund
- Technical failures preventing Ghibli artwork creation
- Duplicate charges from our AI art generator
- Unauthorized transactions (report within 48 hours)
- Service outages lasting more than 72 hours
- First-time creators within satisfaction guarantee period
- System errors causing incorrect credit consumption
🌙 Not Eligible for Refund
- Used credits for successful Ghibli-style art generation
- Subjective dissatisfaction with AI-generated results
- Change of mind after successful credit usage
- Account violations of our Terms of Service
- Difficulty using our intuitive platform
- Expired promotional credit packages
Special Circumstances
Life sometimes brings unexpected adventures. If medical emergencies, family matters, or other extraordinary circumstances prevent you from using GhibliIA, please contact our support team. We review each situation with the care and understanding it deserves.
Our commitment to the creative community means we approach special circumstances with flexibility and compassion, much like the supportive community found in Ghibli films.
International Dreamers
Artists worldwide trust GhibliIA for creating magical Studio Ghibli-style artwork. All refunds are processed in USD, and your bank may charge currency conversion fees that are beyond our control.
EU creators enjoy statutory rights under local consumer protection laws. We honor these rights and ensure our Ghibli AI services comply with international standards for digital content platforms.
Fair Use Philosophy
Our refund policy operates on trust and mutual respect. We reserve the right to protect our creative community from refund abuse while maintaining the magical experience for genuine artists seeking to express themselves through Ghibli-style art.
Accounts with patterns of refund exploitation may receive additional review procedures to ensure fair use of our AI art generation platform for all creators.
Questions About Refunds?
Our magical support team is here to help with any questions about our refund policy or assist with your refund requests. We believe in making the refund process as smooth and pleasant as creating Ghibli artwork itself.
Explore our FAQ for common questions, visit our pricing page for detailed credit information, or review our privacy policy to learn how we protect your creative data.